For the complete documentation index, see llms.txt. This page is also available as Markdown.

Blog Studio Editor Not Working


The Issue:

If you can't scroll, click, or edit content in the Blog Studio editor, another app on your store is likely the cause.

Some apps inject overlays or styles into every page, including the editor preview. When that happens, the app's element can cover the editing area and block interactions entirely. Common examples include email marketing popups, cookie consent banners, geo-redirect tools, and spin-to-win widgets.

What to do

Contact our support team and we'll take it from there. We'll send a collaborator request to access your store and add a CSS adjustment that prevents the app from loading inside the editor. It won't affect how your store looks to customers.

Once you receive the collaborator request, you can approve it in your Shopify admin under Settings > Users and Permissions > Collaborators.

Last updated