> For the complete documentation index, see [llms.txt](https://shoppad.gitbook.io/bouncer/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://shoppad.gitbook.io/bouncer/troubleshooting/approving-shoppad-collaborator-request.md).

# Approving ShopPad Collaborator Request

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Collaborator permissions provide our team access to approved sections of your store. Please note that these accounts **don't count towards your store's** [**staff limit**](https://shoppad.gitbook.io/help.shopify.com/en/manual/your-account/staff-accounts). Only the store owner or staff with the "manage collaborator requests" permission can view collaborator access requests or grant collaborator access to a store. The request can be found as an email or a notification on your Shopify Home.
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Here is how to approve a collaborator request from our team:

{% stepper %}
{% step %}

#### Select Settings from your main Shopify home page

![](/files/1ee02e6911bb9356792f32fc0199148d34c73e90)
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#### Scroll down to the Users and permissions tab

![](/files/5f85f425c3829775bd7820f0d6476c77c776173d)
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#### Scroll down to the Collaborators section to review and approve the request

![](/files/12bb1f1b94d09adacca4253849c02cd3bc1ff9ef)
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{% endstepper %}
