How can I export Infinite Options data?

Infinite Options stores customer selections as Shopify line item properties rather than native Shopify product or variant fields.

Because of this, Shopify's standard CSV export doesn't include the option selections customers entered on their orders.

Why aren't options in your export?

Shopify only exports its own product, variant, and order fields. Since Infinite Options stores customer selections as line item properties, they aren't included in Shopify's native CSV export.

If you need to export customer option selections, you'll need to use a tool that supports Shopify line item properties.

Not sure where your options actually live? See Where do my options appear? for a full breakdown.

Recommended solution: MESA

We recommend using MESA to export Infinite Options order data.

MESA can:

• Export customer option selections from orders to notes or a Google Sheet

• Create scheduled exports

• Send data to other applications

• Build automated workflows with your Shopify data

Learn more about exporting Infinite Options data with MESA.

Need to pull data from past orders?

MESA's Time Travel feature lets you run a workflow against orders that have already come in. You can target a specific date range — like the last 60 or 90 days, a specific month, or a season — depending on what you need.

Other export tools

Some third-party Shopify export tools can also export customer option selections.

For example, Matrixify can export Shopify order line item properties. Since Infinite Options stores customer selections as line item properties, those values can be included when exporting orders.

For instructions on configuring a Matrixify export, refer to Matrixify's documentation:

Export Shopify Order Line Item Properties

What can't be exported?

Infinite Options does not currently support exporting:

• Option sets

• Product assignments

• Option definitions

• Option set configuration

These settings are stored within Infinite Options and are not included in Shopify or third-party CSV exports.

Frequently asked questions

Can I export my option sets?

No. Infinite Options doesn't currently support exporting option sets or their product assignments.

Can I export customer selections?

Yes. Customer selections are stored as Shopify line item properties and can be exported using tools that support line item properties, such as MESA or Matrixify.

Can I use Matrixify with Infinite Options?

Yes. Matrixify can export Shopify order line item properties, including the customer selections captured by Infinite Options.

However, Matrixify cannot export:

• Option sets

• Product assignments

• Option configuration

If your goal is to automate exports or connect Infinite Options with other apps, we recommend using MESA.

Need help with a custom workflow?

If you'd like help getting a template installed or have questions about using MESA with Infinite Options, reach out, and we'll get you set up.