Change the Tracking URL

By default, your Tracktor tracking page URL ends in /apps/tracktor/. For example: www.yourstore.com/apps/tracktor/

If you'd like to change that URL, follow the steps below.

Steps to change your tracking URL

1. In your Shopify admin, go to Apps and sales channels.

2. Find Tracktor Order Tracking, click the three dots, and select View details.

3. Look for the App Proxy section, then click the Customize URL button.

1. Enter your new URL in the pop-up.

2. Save your changes.

After you save, you need to update two things

Changing the URL doesn't automatically update places where that link is already being used. You'll need to update both manually:

• Your store navigation -- update the link pointing to your Tracktor page. [See instructions here.]

• Your order and shipping confirmation emails -- update the tracking link in your email templates. [See instructions here.]

Example: what changes in your tracking link

If you change your URL from /apps/tracktor/ to /apps/shoppad/, Any existing tracking links need to reflect that change.

Before: {{shop.url}}/apps/tracktor/track?token={{ email | split: "" | reverse | join: "" | replace: '@', '_-_' | url_encode }}&order={{ order.name | url_encode }}

After: {{shop.url}}/apps/shoppad/track?token={{ email | split: "" | reverse | join: "" | replace: '@', '_-_' | url_encode }}&order={{ order.name | url_encode }}

The only thing that changes is the segment after /apps/ -- in this case, tracktor becomes shoppad, or whatever you set your new URL to.