> For the complete documentation index, see [llms.txt](https://shoppad.gitbook.io/tracktor/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://shoppad.gitbook.io/tracktor/troubleshooting/fulfilling-an-order-with-multiple-tracking-numbers.md).

# Fulfilling an order with multiple tracking numbers

When an order needs to be fulfilled by more than one supplier, you can add multiple tracking numbers to the order. Follow the steps below on how to add multiple tracking numbers.

1\. Starting from your Shopify admin dashboard, navigate to the **Orders** tab.

<figure><img src="/files/HLNJZksOoKZbwC1arqaR" alt=""><figcaption></figcaption></figure>

2\. Navigate to an order that needs to be fulfilled and click on the **Fulfill items** button. To learn more about Shopify's order fulfillment process, [click here!](https://help.shopify.com/manual/orders/fulfill-orders)

<figure><img src="/files/B2gAy4wiqUt9ZxwmXgAm" alt=""><figcaption></figcaption></figure>

3\. In this example, we will only fulfill the **3-Candle Box Set** product at this time and not the other products.&#x20;

To do this, you will want to click on the quantity selector for the products that you **do not** need to fulfill (Single Candle products). Adjust the quantity of these products to the number **0**.

<figure><img src="/files/185aRsdotnk5ty7I6aiC" alt=""><figcaption></figcaption></figure>

You should now see that the Summary contains 1 fulfillments or packages (1 of 4).&#x20;

4\. Then, add the appropriate **Tracking number** along with the **Shipping carrier** for the specific product.

5\. Click on **Fulfill items**.&#x20;

6\. Afterwards, you will see that the 3-Candle Box Set product was the only product that was fulfilled in this order.

<figure><img src="/files/vRjEZwK7bhrh0bhLQq5I" alt=""><figcaption></figcaption></figure>

You will want to do the same steps for the other products in the order and then, you are all set! 🎉

Want to see an example on our demo store? [Click here to see an order with multiple tracking numbers!](https://demo-shoppad.myshopify.com/apps/tracktor/track?order=1012\&token=moc.dappohseht_-_tcatnoc) 📦


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