# Steps for uninstalling Tracktor

We are sorry to see you go but before you uninstall our Tracktor app, there are a couple of steps that you must do in order to have a smooth transition without Tracktor.

### 1.) Remove Tracktor from your store's navigation.

1\. Starting from your Shopify admin dashboard, select Content in the left sidebar, then head into the Menus page.

<figure><img src="/files/flFdBCGMfiPnX8ShVkBO" alt=""><figcaption></figcaption></figure>

2\. Locate the menu item that contains the text **/apps/tracktor/**.

3\. You can either delete the menu item (by clicking on the trash can icon) or adjust the link in the menu item (by clicking on **Edit**) to a different page.

<figure><img src="/files/8m11tDqA1RU9eln4xYTI" alt=""><figcaption></figcaption></figure>

4\. **Save** changes.

***

### 2.) Redirect customers away from Tracktor's tracking page after uninstalling.

You can [follow this article here](/tracktor/troubleshooting/uninstalling-tracktor/redirect-customers-away-from-tracktor-page-after-uninstalling.md) so that customers won't see a 404 error when viewing Tracktor's tracking page.

***

### 3.) Remove Tracktor's tracking links from your Shopify email templates.

If you have followed this article in the early stages of installing our app ([Help Customers Track Orders](/tracktor/readme/help-customers-track-orders.md)), then you will want to retrace your steps. Our app does not automatically add code to your Shopify email templates, so if you did not follow these instructions, then you can ignore the following steps.

1\. Go to your Shopify admin dashboard, click on **Settings**, then on **Notifications**.

<figure><img src="/files/k0NFGL4hYCpEEZurLEYo" alt=""><figcaption></figcaption></figure>

2\. Open the email template from the list below that you have added the tracking link to.

<figure><img src="/files/rRt8AModeqG3uVa1XCxH" alt=""><figcaption></figcaption></figure>

3\. Do a search using the keyboard shortcuts (ctrl F or ⌘ F) for the phrase **Track your order**.

4\. Copy the code snippet below:

```
<td class="button__cell"><a href="{{ order_status_url }}" class="button__text">View your order</a></td>
```

5\. Highlight this section of code.

<figure><img src="/files/AFfnxwqj0cZcZThc66pz" alt=""><figcaption></figcaption></figure>

6\. Paste the code snippet you copied there.

<figure><img src="/files/IvEfDciy4hbKa15OXvWL" alt=""><figcaption></figcaption></figure>

7\. Do a search using the keyboard shortcuts (ctrl F or ⌘ F) for the phrase **View your order**. There will be two spots that have this phrase. Replace both of those spots of text with **Visit our store**.

<figure><img src="/files/KNe1BN7ZoQjYI2bXIREe" alt=""><figcaption></figcaption></figure>

8\. In both of those spots, there will be a bit of code next to them that says **{{ order\_status\_url }}**. Copy the code snippet below and replace that code by pasting our previously copied code, as seen below.

```
{{ shop.url }}
```

9\. Save changes.


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