# Why are my past orders not showing in the Tracktor dashboard?

When you first install Tracktor on your store, Tracktor will backfill your most recent 100 orders and will display those orders on Tracktor's dashboard. However, all past and current orders can still be tracked by your customers from your [store's tracking page](/tracktor/readme/add-tracktor-to-your-stores-navigation.md).

If you do not see some of your recent orders on the dashboard, please contact our Customer Success Team and we'd be happy to help.

Tracktor does not currently have a way to backfill more than 100 of your past orders at this time.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://shoppad.gitbook.io/tracktor/troubleshooting/why-are-my-past-orders-not-showing-in-the-tracktor-dashboard.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
