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Order Confirmation

Want your customers' file uploads to show up in the Order Confirmation template? This requires ensuring line item properties are compatible with your template. Contact support and we'll set it up for you.

We do not recommend trying to add the code for line item properties to your email templates on your own, as each template varies and the steps below may not apply to your templates. Please contact support and we'd be glad to take care of it for you.

Follow the steps below on how to display upload details in the order confirmation emails.

1. Starting from your Shopify admin dashboard, navigate to the Settings tab, then click on Notifications.

2. Select Customer Notifications.

2. Click on the Order Confirmation email template.

3. Locate the following line of code. There will be several results; we'll add our snippet after the last instance.

OR

4. Copy and paste the following snippet where "ADD CODE SNIPPET HERE" is shown above, after the {% endif %} line of code.

5. Click the Save button at the top of the page.

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