Shipping Confirmation

Want your customers' file uploads to show up in the Shipping Confirmation template? This requires ensuring line item properties are compatible with your template. Contact support and we'll set it up for you.

Manual Process (not recommended)

We do not recommend trying to add the code for line item properties to your email templates on your own, as each template varies and the steps below may not apply to your templates. Please contact support and we'd be glad to take care of it for you.

Follow the steps below to display upload details in the shipping confirmation emails.

1. Starting from your Shopify admin dashboard, navigate to the Settings, then click on Notifications.

2. Select Customer Notifications then click on the link for the Shipping Confirmation email.

3. Locate the following line of code (remove any unnecessary spaces at the end).

<span class="order-list__item-variant">Part of: {{ group.display_title }}</span
><br />

4. Copy and paste the following snippet after the section of code that ends with {% endif %}.

{% for p in line.line_item.properties %}
  {% if p.first contains '_io_' %}
    {% continue %}
  {% endif %}
  {% if p.last %}
    {% assign name = p.first %}
    {% assign value = p.last %}
  {% else %}
    {% assign name = p.name %}
    {% assign value = p.value %}
  {% endif %}
  {% unless value == blank %}
    <p style='margin-top: 0px; margin-bottom: 0px; font-size: 14px; color: #999;'>
      {{ name }}:
    {% if p.last contains '/uploadery.s3' %}
      <a style='font-size: 14px;' href="{{ value }}">Link to your file</a>
    {% else %}
      {{ value }}
    {% endif %}
    </p>
  {% endunless %}
{% endfor %}

5. Click the Save button at the top of the page.